Please use the form on this page to contact our support. We pride ourselves on our quick resolutions for our customers.

Our customer support team is powered by Zendesk and managed by Decibel Trading Company.

Have Questions?

Please see our FAQs. If you question is not answered there please feel free to use our contact form below.

For the Fastest Support, Questions, or Returns

If you would like to start a return, have a question, or need order support, please use the form below to contact one of our agents. Before initiating a return please review our refund/return policy page. Any product specific inquiries please refer to our FAQ page. Please note: All submissions of the form below will generate a customer service support ticket.

Phone: +1 (855) 813-2092
Address: 4301 Chestnut Rd., Wilson, NY, 14172

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